00:23:33 Beth Solomon: helen: i transform middle managers into a company’s most valuable asset 00:24:17 Beth Solomon: the myth of short workshops as transformative for managers 00:24:29 Beth Solomon: why doesn’t it work? 00:24:39 Alison Cardy: Then you get back and day-to-day happens. 00:25:01 Beth Solomon: lots of things get in the way when you get back to work 00:25:12 Beth Solomon: it’s different from practice 00:25:20 Beth Solomon: need to build habits 00:25:48 Beth Solomon: a lot of times people are judged on did people like the presentation, not whether it produced results 00:26:00 Alison Cardy: They're a little disappointed. 00:26:14 Beth Solomon: what is it that you really want from your middle managers? how can executive coaching help reach those goals 00:26:26 Beth Solomon: misconceptions 00:27:13 Beth Solomon: managers are put into positions when they don’t have skills to support the role. coming from an individual contributor to management role is not easy. managers need support 00:27:26 Beth Solomon: some of the misconceptions include that we have these automatic skills. 00:27:51 Beth Solomon: you have someone in a leadership management position and the expectation is that they have the skills, but the reality is they don’t. 00:28:32 Beth Solomon: helen steps in to help them try to achieve their goals. alison - we see them performing in one role and the expectation is they will succeed in a new role - but it’s often not the caes 00:28:35 Beth Solomon: *case 00:28:47 Beth Solomon: they need support 00:29:08 Beth Solomon: HR doesn’t have the time, their leaders don’t have the time for that. having a safe space gives them the ability to talk through how to get there 00:29:35 Beth Solomon: building skills doesn’t necessarily happen by being in the scenario 00:29:57 Beth Solomon: having a coach gives people an opportunity to think through the habits needed. 00:30:23 Beth Solomon: what is recommended in terms of finding the right resource? 00:30:37 Alison Cardy: Mid-level managers are the key to profitability. 00:30:40 Beth Solomon: mid-level managers are the sweet spot - the key to profitablity 00:30:59 Beth Solomon: what does it mean to develop them? 00:31:15 Beth Solomon: give them opportunities to process, reflect and take action. 00:31:55 Beth Solomon: what are we doing now for MM, how would we rate them on motivating teams and communicating in a way that supports our core values, and what can we do to support them further 00:32:24 Beth Solomon: alison: one thing you would recommend is the ontintuity of relationship not just the one off inspiration 00:32:43 Beth Solomon: what do you most like to see in a company as a client that enables a powerful result? 00:33:01 Alison Cardy: I really like organizations who are going to think outside the box. They're not hiring me to check off a box. 00:33:15 Beth Solomon: helen: i like organizations that think outside of the box. they’re not just checking a box but they understand that i’m trying to help the organization elevate 00:34:06 Beth Solomon: the partnership and the trust, the commitment — knowing the value of executive coaching. it’s universal - the whole company is invested in it. 00:34:49 Beth Solomon: the managers feel that they are supported by top leadership 00:36:13 Beth Solomon: we talk about how we’re going to communicate. those are different ways i’m modeling what they can do with their teams 00:36:22 Beth Solomon: building on a foundation of trust 00:36:52 Beth Solomon: we’re here to talk about your growth and development 00:37:16 Beth Solomon: make exec coaching accessible 00:38:00 Helen Young-McLaughlin: Work with people through transitions to get to their next opportunity 00:38:20 Alison Cardy: I've been fired many times, and sort of got used to it. 00:38:33 Helen Young-McLaughlin: Emotional struggle that comes with getting fired. I'd like to help lighten their baggage. 00:39:09 Helen Young-McLaughlin: Use as an opportunity to grow. The workplace is becoming more transitory. 00:39:56 Alison Cardy: They spend years feeling bad about it and wondering what went wrong and feeling ashamed. 00:39:57 Helen Young-McLaughlin: Spend years feeling bad about it, feeling ashamed 00:40:15 Helen Young-McLaughlin: Triggers a shame spiral 00:40:39 Helen Young-McLaughlin: Unconscious left over scars from childhood experiences 00:40:46 Helen Young-McLaughlin: People fail up 00:40:51 Alison Cardy: People make mistakes all the time in the workplace. 00:41:18 Helen Young-McLaughlin: Rarely has to do with someone's ability or quality as a person 00:42:00 Helen Young-McLaughlin: There are all kinds of micro actions and behaviors that go into getting a job 00:42:54 Alison Cardy: It's the rule, not the exception. 00:43:03 Alison Cardy: We don't talk about getting fired. 00:43:59 Helen Young-McLaughlin: Creates the stigma - a shame that perpetuates itself - when actually it's very common 00:44:40 Alison Cardy: It turns into this taboo, this shame thing. There are a lot of unhappy people in organizations. That creates toxicity in the workplace. 00:44:44 Helen Young-McLaughlin: People are stuck in workplaces because they don't have the confidence to change jobs. The fear that creates toxicity in the workplace. 00:45:57 Helen Young-McLaughlin: Felt more confident about themselves and there is the ability to be more fluid in ones career, the workplace would be a happier place 00:46:20 Helen Young-McLaughlin: Lets help people be more confident about changing jobs 00:47:23 Alison Cardy: Not really sorting out the factors that were at play... sort of equating it with your value as a person. 00:47:34 Helen Young-McLaughlin: Internalizing and not sorting out the factors or part of the context of what happened or equating it with your value as a person 00:47:55 Alison Cardy: You can end up repeating the behavior. 00:47:58 Helen Young-McLaughlin: If you are not reflective you could end up repeating the behavior and it could happen again 00:49:16 Alison Cardy: There's no point in second guessing those decisions. If I had to do it over again, I would have been more reflective. 00:49:24 Helen Young-McLaughlin: Conscious of resentment 00:49:33 Helen Young-McLaughlin: Motivated by undealt with emotions 00:50:40 Alison Cardy: The longer you've been unemployed, the more air goes out of your balloon. 00:50:41 Helen Young-McLaughlin: The longer you've been unemployed, the air goes out of your balloon 00:51:28 Alison Cardy: There's power in a business card. 00:52:16 Helen Young-McLaughlin: Grease the skids to getting to your next job 00:53:09 Helen Young-McLaughlin: Can obsess over the wrong things, that can become a spiral 00:53:18 Alison Cardy: The big thing is to see it as an opportunity. You've been let out of jail. We can obsess over the wrong things. It can become this spiral where there really are no answers or you get the wrong answers. 00:53:38 Helen Young-McLaughlin: Look at it, you've been let out of jail, the world has just opened up, because now your possibilities are endless 00:54:06 Helen Young-McLaughlin: The gateway to new opportunities and hopefully better opportunities 00:54:30 Helen Young-McLaughlin: Listening to your inner voice to guide yourself to what will be a better fit for you 00:54:49 Helen Young-McLaughlin: Nourish your instincts 00:55:21 Alison Cardy: Hearing your inner voice is the best strategy. 00:55:57 Helen Young-McLaughlin: Using the opportunity of getting fired to pursuing passions that give contentment