00:16:29 Alison Cardy: George: 00:17:39 Martin Sullivan: Bring people with different agendas can be brought together 00:19:10 Martin Sullivan: Learned that visualization is key to getting people together... 00:21:44 Martin Sullivan: Incredible talent can end up with poor results if they are not working in the same direction and goals 00:24:44 Martin Sullivan: roadmaps can be similar for different markets, take the lessons learned and reapply them 00:25:32 Alison Cardy: I wasn't sure it was possible to bring different divisions together. What I learned how to put all this stuff in an ad. He visualized the end result of that company when he walked in there. He elevated the product itself. They had great talent within the building, but it wasn't all working together. I put a presentation together showing everything they did. You became the operator. You kind of take for granted that you're doing different pieces of it. 00:26:08 Martin Sullivan: Got people to believe in the company and goal 00:29:31 Martin Sullivan: They all worked together...that was the brilliance of it 00:29:44 Alison Cardy: It was a matter of putting it all together in one group and showcasing them as thought leaders. The had a key story at a time when the business was getting hammered. I didn't realize you could go into cold water and stay in cold water. 00:30:01 Martin Sullivan: 2 minutes of pain leads to 20 minutes of peace... 00:33:13 Alison Cardy: Two minutes of pain leads to twenty minutes of peace. It slowed things down for the first time. I realized when I was happiest was when there was a turnaround. I watched them get total peace. 00:33:15 Alison Cardy: Beth: 00:33:37 Alison Cardy: Resilience, diversity + inclusion, growth mindset 00:33:55 George: beth - 3 stories - epiphanies - 3 pillars - resilience/diversity inclusive /growth mindset - entrepreneurial - 00:34:03 George: you getting feedback? 00:34:18 George: now yes 00:35:14 George: inclusive leadership 00:36:03 Martin Sullivan: resilience...friends with the driver to get new private insights 00:36:46 Martin Sullivan: they were all different, but they all had the ability to let things roll off 00:38:17 George: resilience - chaufer for 3 most recent ceos - became friends - picked brain - 3 ceos - very different personalities but let things roll off back - he knew when they had bad day - but they did not get consumed by it. beth said - she let things get to her - work & stress synonomous. resilience - foundational leadership competency. never had class in business school on it. secret weapon of leadership - key foundational thing 00:38:21 Martin Sullivan: resilience is the secret weapon of leadership 00:38:56 George: do people have resilience? building resilience allowed beth to leave job & become ceo of own company 00:39:15 George: beginning of corona - asked how leaders are doing it 00:40:31 Martin Sullivan: racial inequity leads to diversity and inclusion 00:40:34 George: inclusive leadership competency - racial inequity - timely - 00:40:41 George: breth breaking up? 00:41:13 George: race - conversations difficult - challenge own values/beliefs - can damage relationship 00:41:23 George: high stakes 00:41:43 Martin Sullivan: the conversation seems more loaded and the stakes are higher...though we bridge differences all the time...it is the same skills 00:42:46 George: beth - can chnge perspectives on race 00:42:57 Martin Sullivan: conversations can create change even at the societal level 00:43:40 Alison Cardy: The one thing he noticed they had in common was letting things roll off their back. To me up into that point work and stress were synonomyous. I think resilience is a foundational leadership competency... last person standing... you have to endure a lot to get to that level. The stakes just seem higher, so people just de-skill themselves... we do it in ways where difference doesn't matter so much. Listening, seeking to understand vs. agree, acknowledging other people's opinions. Truth and reconciliation commission... share their stories. 00:43:48 George: apparthide - truth & reconciliation commission - desmond tutu - share stories under apartide - no retribution 00:44:09 George: tell stories - perpetrators/victims shared together 00:44:26 George: aired on tv 6 sunday night - beth watched for 2 years 00:44:54 George: people shared same humanity of loss.gried/pain/suffering - common experience 00:44:58 Martin Sullivan: sharing the experiences helps everyone understand the common links in their experiences even from opposite sides of horrible situations 00:45:08 George: foundation to find commonality - power of story telling 00:45:18 George: she practices it 00:45:47 George: transformed country/her life 00:45:53 George: thru conversation 00:45:59 George: simple solution = the best 00:46:15 George: hallenge yourself to reach out- find shared humanity 00:46:38 George: beth - that was a great stoory 00:46:59 Alison Cardy: Everyone shared the same humanity of loss, grief...we have this common human experience that binds us all. 00:47:01 Alison Cardy: Martin: 00:47:14 George: martin - believe that change is possible] 00:47:16 George: key 00:47:35 George: people are people - there is ability for change to happen - people need to want it 00:47:57 George: vision key - what are u tryng to get to 00:48:17 George: people need to see what the value is - not to company/bottom line but to "me" 00:49:17 George: get large organization to change a process - not exciting - but - needed to - value to top level decision making - reusable key - direct change over time 00:49:55 Alison Cardy: Hardest for ppl to believe change is actually possible. There is the ability for change to happen. What's the value to me? Let's make this valuable to you. 00:50:06 George: show value they will get 00:50:31 George: get info they want - then align with organization 00:50:55 George: as u go up - let them do this - get them engaged 00:51:07 George: win:win 00:51:23 George: 15 - 20 years later still using the process 00:51:31 George: what benefits me... 00:51:52 George: did not seem possible - to change - but was 00:52:01 George: common set of values 00:52:43 George: ownership piece - personally invested in making better? 00:53:22 George: what bigger rsources can I use? 00:55:15 Alison Cardy: How do we fix those for you? Use the resources you're being given now to do what you need to do. If they're engaged... you're gonna get the product improvement you want as well. What bigger resources are being provided that I can use? 00:56:15 George: innovation company = goal - started that way by owner - lowest cost worked against it 00:56:43 George: turned company over to employees - he wanted to create value for employees who became owners 00:56:52 George: wanted to create value together 00:57:54 George: innovate/scale - everyone needed to invest 00:58:19 Alison Cardy: To give them ownership of the company to create value together. How do you democratize the innovation space? I just throw my ppl at a problem to... create value. 00:58:31 George: want value to everyone - must engage everyone in the company 00:59:00 George: shift in ownership - stretch